Conflict is an inevitable part of life and frequently arises in workplace or commercial relationships. Many people avoid address tensions for fear of creating or exacerbating conflict which is often counter-productive. The ability to manage conflict proactively, positively and constructively is an essential leadership competency. Those managers and business owners that have these skills generally are more effective at managing key relationships and teams than those who avoid conflict or deal with it poorly.

We provide conflict resolution coaching to build conflict resolution skills, techniques and strategies for our clients. This can be useful alongside mediation, particularly if a goal of mediation is to maintain a working relationship. It is also commonly used to help managers build the skills and confidence to address situations that are currently creating conflict to work through the issues effectively and constructively.

Conflict resolution services we offer include:

• One-on-one coaching with business owners, managers or employees to help them address a conflict effectively and build conflict resolution skills and confidence for the future.
• Development of conflict resolution skills during preparation for mediation.
• In-house or public workshops covering conflict resolution skills, strategies and techniques for managers, employees and business owners.

Contact us for more information about conflict resolution services